Earlier this spring, here at Insure My Rig, we had a situation with one of our truckers where he was getting some bad information from a competing agent about one of our insurance companies. Now you might know that we are an insurance agency that writes insurance policies exclusively for truckers. Mostly truckers who operate heavy duty semi-trucks. Whether they are an owner operator or a fleet owner, we are able to provide the insurance they need, be it liability, cargo, bobtail, occupational accident – you name it. If a trucker needs insurance, we can help.

So as you can understand when we have a situation like this where our trucker does not know who to believe, it’s a rather delicate situation. Because, no matter what you say to your prospective customer you will sound self-serving and we don’t ever like to say anything bad about other agents who also sell trucking insurance. We just don’t think it’s professional or classy, so we always avoid these types of situations wherever possible. Well, our trucker, let’s call him DJ, he really needed to get the right information about a motor truck cargo insurance policy so he could make a good business decision for his small trucking company. He owns a a 2016 Kenworth tractor and a ten-year-old (practically brand new!) 53-foot dry van trailer. He lives in Illinois, and he usually prefers to run east of the Rocky Mountains (and he really tries to avoid the congestion of the eastern seaboard.) We were pondering how to give him correct info which would be contrary to what he was hearing from the other truck insurance agent and we thought: why don’t we call up an underwriter and see if they would talk directly to him and answer his questions about motor truck cargo insurance. And that’s just what we did.